Privacy Policy

Last updated: March 2026. This policy is subject to legal review and may be updated before the site accepts live payments.

KrysFox Co. ("we", "us", "our") is committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

When you place an order, we collect:

Name (first and last)
Email address
Phone number
Shipping address (street, city, province, postal code)
Payment information (processed securely by Stripe — we do not store card details)

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Communicate about your order if needed
Comply with legal obligations

We do not use your information for marketing purposes unless you explicitly opt in.

3. Third-Party Services

We share your information only with the following services, strictly for order fulfillment:

Stripe — payment processing (see Stripe's Privacy Policy)
Web3Forms — order notification delivery to our team
MongoDB Atlas — secure order data storage (hosted in Canada)
Vercel — website hosting and serverless functions

We do not sell, rent, or trade your personal information to any third party.

4. Data Retention

We retain order data for as long as necessary to fulfill legal, accounting, and business obligations. Contact information associated with completed orders is retained for up to 3 years for warranty and customer service purposes.

5. Data Security

We implement reasonable security measures to protect your personal information, including encrypted connections (HTTPS/TLS), secure payment processing via Stripe, and access controls on our database and admin systems.

6. Your Rights

Under PIPEDA, you have the right to:

Access your personal information held by us
Request correction of inaccurate information
Withdraw consent for non-essential data use
Request deletion of your data (subject to legal retention requirements)

To exercise any of these rights, contact us via the contact form on our website. We will respond within 30 days.

7. Cookies

Our website uses only essential cookies required for cart functionality and session management. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For privacy-related inquiries or to exercise your rights, contact us via the contact form on our website or email us at the address provided on our About page.